GDPR Data Processing Notice
How we process your personal data · Last updated: May 2026
Company registration number: 17171207
Billing descriptor
trendquarry.com
This GDPR Data Processing Notice explains how and why we process personal data in connection with our paid digital publication services, including subscriptions, trials, newsletters, digital guides, email-based content, payment processing, VAT determination, customer support, and related website services. This Notice is provided for transparency under the EU General Data Protection Regulation, the UK General Data Protection Regulation, and other applicable data protection laws, where relevant. This Notice should be read together with our Privacy Policy, Cookie Policy, Terms of Service, Refund Policy, and Cancellation Policy.
1. Introduction
This Notice explains how personal data is collected, used, stored, shared, and protected when you visit our website, create an account, start a trial, purchase a subscription, access digital publications, or contact us.
It applies to subscribers, prospective customers, website visitors, and other natural persons whose personal data may be processed in connection with our services.
We process personal data only where we have a lawful basis to do so and only for specific, explicit, and legitimate purposes.
2. Data Controller
is the data controller responsible for your personal data processed in connection with this website (trendquarry.com).
- Company Name:
- Address:
- Company registration number: 17171207
- Privacy Enquiries: support@trendquarry.com
The operator of this website is the data controller for the purposes of applicable data protection law.
The data controller determines the purposes and means of processing personal data and is responsible for ensuring that personal data is handled in accordance with applicable GDPR requirements.
Where a third-party provider processes personal data on our behalf, that provider acts as a data processor or independent controller depending on the nature of the service and applicable law.
3. Categories of Personal Data We Process
Depending on how you interact with our website and services, we may process the following categories of personal data.
A. Identity and Contact Data
This may include:
- Full name
- Email address
- Account details
- Contact preferences
- Customer support communications
B. Subscription and Transaction Data
This may include:
- Subscription plan selected
- Trial status
- Renewal status
- Cancellation status
- Purchase history
- Payment status
- Transaction identifiers
- Invoice or receipt information
- Refund or chargeback history
C. Location and Tax Data
This may include:
- Country of residence
- Billing country
- General region or location
- IP-based country information, where applicable
- VAT or tax-related information
This information may be used to determine applicable VAT, sales tax, or other indirect tax treatment.
D. Payment-Related Data
Payment details are processed by third-party payment service providers.
We do not normally store full payment card numbers on our own servers. Payment service providers may process:
- Cardholder name
- Billing details
- Payment method information
- Payment authorization data
- Fraud prevention data
- Transaction records
Payment processing is handled according to the terms, privacy notices, and security standards of the relevant payment provider.
E. Technical and Usage Data
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referral source
- Log data
- Cookie identifiers
- Email interaction data, where applicable
This data may be used for security, analytics, fraud prevention, website performance, and service improvement.
4. Purposes of Processing
We process personal data for the following purposes:
- To provide access to digital publications and subscription content
- To deliver newsletters, articles, guides, coaching emails, reports, and other digital materials
- To create and manage user accounts
- To manage subscriptions, trials, renewals, cancellations, and billing status
- To process payments and confirm successful transactions
- To send service-related communications
- To respond to customer enquiries and support requests
- To process refunds, disputes, and chargebacks
- To prevent fraud, abuse, unauthorized access, and payment misuse
- To determine and evidence applicable VAT, sales tax, or other indirect tax treatment
- To comply with tax, accounting, legal, and regulatory obligations
- To maintain website security and technical functionality
- To improve our website, services, and digital content
- To establish, exercise, or defend legal claims
- To enforce our Terms of Service and other policies
We do not process personal data for purposes that are incompatible with the purposes described in this Notice unless permitted by applicable law.
5. Legal Bases for Processing
Where the GDPR or UK GDPR applies, we process personal data under one or more of the following legal bases under Article 6(1).
A. Performance of a Contract — Article 6(1)(b)
We process personal data where necessary to perform a contract with you or to take steps at your request before entering into a contract.
This includes processing needed to:
- Provide access to purchased digital content
- Manage your subscription
- Process trial access
- Send service communications
- Handle renewals and cancellations
- Provide customer support related to your subscription
B. Legal Obligation — Article 6(1)(c)
We process personal data where necessary to comply with legal obligations.
This may include:
- Tax and VAT record-keeping
- Accounting requirements
- Fraud prevention obligations
- Legal reporting obligations
- Responding to lawful requests from authorities
- Keeping business records required by law
C. Legitimate Interests — Article 6(1)(f)
We may process personal data where it is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your rights and freedoms.
Legitimate interests may include:
- Website and account security
- Fraud detection and prevention
- Service improvement
- Business administration
- Customer support management
- Preventing misuse of subscriptions
- Maintaining accurate records
- Sending service-related communications
- Defending legal claims
Where we rely on legitimate interests, you may object to the processing under Article 21 GDPR on grounds relating to your particular situation.
D. Consent — Article 6(1)(a)
Where required, we may rely on your consent for certain types of processing.
This may include:
- Non-essential cookies
- Certain marketing communications
- Optional tracking technologies
- Other processing where consent is legally required
You may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
6. VAT, Tax, and Location Data
We may process your country of residence, billing country, IP-based location information, and transaction data to determine applicable VAT, sales tax, or other indirect tax treatment.
For EU and UK customers, digital publications and electronically supplied services may be subject to VAT rules based on customer location.
This processing may be necessary to:
- Calculate applicable tax
- Apply the correct VAT or tax rate
- Generate receipts or invoices
- Keep evidence required for tax compliance
- Comply with accounting and legal obligations
Where tax law requires us to retain records, we may be unable to delete certain transaction or tax-related information until the required retention period has expired.
7. Recipients and Data Sharing
We disclose personal data only where necessary for the operation of our services, compliance with law, or protection of our rights.
Personal data may be shared with the following categories of recipients:
- Payment processors
- Acquiring banks
- Fraud prevention providers
- Subscription management providers
- Hosting and infrastructure providers
- Email delivery providers
- Analytics providers
- Customer support tools
- Tax calculation or compliance providers
- Professional advisers, including legal, tax, and accounting advisers
- Regulators, courts, public authorities, or law enforcement where required by law
We do not sell personal data.
Where third-party service providers process personal data on our behalf, we take reasonable steps to ensure they process it in accordance with applicable data protection requirements.
8. International Data Transfers
Some service providers may process personal data outside your country of residence, including outside the European Economic Area or the United Kingdom.
Where personal data is transferred internationally, we rely on appropriate safeguards where required by law. These may include:
- Adequacy decisions
- Standard contractual clauses
- UK international data transfer safeguards
- Contractual and technical protections
- Other lawful transfer mechanisms
We take reasonable steps to ensure that transferred personal data receives an appropriate level of protection.
9. Retention of Personal Data
We retain personal data only for as long as reasonably necessary for the purposes described in this Notice.
Retention periods may depend on:
- The type of personal data
- The reason it was collected
- Subscription status
- Legal and tax obligations
- Accounting requirements
- Fraud prevention needs
- Dispute or chargeback handling
- Customer support history
- Legal claims or enforcement needs
When personal data is no longer required, we delete it, anonymise it, or securely restrict access in accordance with our retention practices.
Certain transaction, billing, and tax records may need to be retained for longer periods where required by applicable law.
10. Security of Processing
We implement appropriate technical and organisational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
These measures may include:
- Encryption in transit
- Access controls
- Account authentication safeguards
- Logging and monitoring
- Vendor due diligence
- Data minimisation
- Internal access restrictions
- Secure hosting practices
- Regular review of security measures
No method of transmission over the internet or electronic storage is completely secure. However, we take reasonable steps to protect personal data in light of the nature, scope, context, and purposes of processing.
11. Your GDPR Rights
Where the GDPR or UK GDPR applies, you may have the following rights, subject to legal limitations.
A. Right of Access — Article 15
You may request confirmation of whether we process your personal data and receive a copy of that data.
B. Right to Rectification — Article 16
You may request correction of inaccurate or incomplete personal data.
C. Right to Erasure — Article 17
You may request deletion of your personal data, subject to legal exceptions.
We may not be able to delete certain data where it is needed for tax, accounting, fraud prevention, dispute handling, legal compliance, or legal claims.
D. Right to Restriction of Processing — Article 18
You may request that we restrict processing of your personal data in certain circumstances.
E. Right to Data Portability — Article 20
Where applicable, you may request to receive certain personal data in a structured, commonly used, machine-readable format.
F. Right to Object — Article 21
You may object to processing based on legitimate interests where grounds relate to your particular situation.
G. Right to Withdraw Consent
Where processing is based on consent, you may withdraw that consent at any time.
H. Right to Lodge a Complaint
You may have the right to lodge a complaint with your local data protection authority.
For UK users, this may be the Information Commissioner's Office (ICO).
For EU users, this may be the relevant supervisory authority in your EU member state.
12. Exercising Your Rights
To exercise your GDPR or UK GDPR rights, use our Data Request form or contact us at: Email: support@trendquarry.com
Please include:
- Your full name
- Your account email address
- The right you wish to exercise
- Your country of residence
- Any details needed to identify your account or request
Online form: Data Request (access, correction, or deletion).
We may ask for additional information to verify your identity before responding.
13. Response Time
We will respond to valid GDPR requests within one month of receipt.
Where a request is complex or where multiple requests are made, this period may be extended by up to two further months where permitted by law.
If an extension is needed, we will inform you and explain the reason.
14. Automated Decision-Making
We do not use personal data for automated decision-making that produces legal or similarly significant effects on you.
Some automated systems may be used for payment authorization, fraud prevention, security monitoring, tax calculation, or subscription management. These processes are used to operate and protect the service.
15. Children's Data
Our services are not intended for children under 13.
We do not knowingly collect personal data from children under 13. If we become aware that such data has been collected, we will take reasonable steps to delete it.
16. Changes to This Notice
We may update this GDPR Data Processing Notice from time to time.
The updated version will be posted on this website with a revised "Last updated" date.
The version applicable to your use of the service is generally the version available at the time of processing, unless applicable law requires otherwise.
17. Contact
To exercise your rights or ask questions about this Notice, please contact:
You may also contact us about privacy, data processing, account access, subscription data, payment-related data, VAT records, or deletion requests.
Nothing in this Notice limits any rights you may have under applicable EU, UK, or other mandatory data protection laws.